Privacy Policy

Last updated: January 2025

This Privacy Policy explains how Asanex collects, uses, and protects your information when you use our Instagram management platform.

1. Information We Collect

When you connect your Instagram account through OAuth, we collect the following information:

  • Profile Information: Your Instagram ID, username, profile picture, follower count, and account type (Business/Creator)
  • Follower Data: Lists of followers, following, and engagement metrics
  • Media Information: Posts, stories, and interaction data for analysis
  • Access Tokens: Temporary tokens required for Instagram API access

We never collect or store your Instagram password. All authentication is handled through Instagram's official OAuth system.

2. How We Use Your Information

We use your data solely for the following purposes:

  • Analyzing follower engagement and behavior
  • Generating analytics reports and insights
  • Providing recommendations for follower management
  • Displaying analytics and engagement metrics
  • Enabling follower management features (optional)

Your data is processed using AI algorithms to identify patterns and behavioral indicators for analytics and insights.

3. Data Storage and Security

All user data is securely stored in our database hosted on secure servers with encryption at rest and in transit. We implement industry-standard security measures including:

  • End-to-end encryption for sensitive data
  • Secure OAuth connections with Instagram
  • Regular security audits and updates
  • Access controls and authentication requirements

We never share or sell your data to third parties. Your information is used exclusively for providing Asanex services.

4. Analytics and Insights

Our AI-powered analytics system analyzes follower behavior using the following criteria:

  • Interaction history and frequency
  • Engagement rates and patterns
  • Last activity timestamps
  • Profile completeness indicators
  • Account activity metrics

No personal information beyond publicly available Instagram data is used in the analysis. The AI only processes interaction patterns and engagement metrics.

5. Cookies and Session Management

We use encrypted session cookies to maintain your login state securely. These cookies:

  • Are encrypted and secure
  • Expire after 60 days or when you log out
  • Store only session identifiers, not personal data
  • Can be deleted at any time

6. Your Rights and Data Control

You have full control over your data. At any time, you can:

  • Disconnect your Instagram account from Asanex
  • Request a copy of your stored data
  • Request deletion of all your data
  • Export your analytics reports

To request data deletion or export, contact us at support@asanex.com. All associated data will be permanently deleted from our systems within 30 days.

7. Data Retention

We retain your data for as long as your account is active. When you disconnect your Instagram account or delete your Asanex account:

  • All follower and engagement data is deleted
  • Analytics reports are archived and anonymized
  • Account information is removed within 30 days
  • No traces of your data remain in our system

8. Third-Party Services

Asanex integrates with the following services:

  • Instagram API: For accessing your account data (official OAuth connection)
  • Clerk: For authentication and user management
  • Vercel: For hosting and deployment

All third-party services comply with industry-standard privacy and security practices.

9. Children's Privacy

Asanex is not intended for users under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately at support@asanex.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last updated" date
  • Sending email notifications for significant changes

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: support@asanex.com

We aim to respond to all inquiries within 48 hours.

This Privacy Policy is effective as of January 2025 and governs the use of Asanex services. By using Asanex, you consent to the collection and use of information in accordance with this policy.

Asanex - Instagram Sales Assistant